• Voronezh State University, Faculty of History.
• The Russian Academy of Theatre Arts (GITIS), Acting Department
• Fellowship in the Department of elocution (GITIS)
• British Institute of Sociodrama and Action Methods
She is the founder of an effective business training system for image-management on the basis of more than 10 years of experience in theater pedagogy and management consulting.
Ms. Ustinova’s all methods have been successfully applied in election campaigns, leader personal development training and programmes "Training for Trainers" in Russia, Lithuania, Estonia, Kazakhstan, Ukraine.
For over 15 years, she has been working with leading actors and directors in Russia and Europe (Kalyagin, Raikin, Sturua, Koršunovas, «La scala», the Bolshoi Theatre). For 20 years, she has been teaching in the higher school. For 10 years, she has been running a consulting company. For 20 years, she has been consulting theatrical productions in Russia and abroad.
Ms. Ustinova is the consultant for the Medical and psychological rehabilitation center.
She is the member of the 25th Congress of the International Institute for Organizational Development (Chicago).
On the method of social engineering THEATRICAL PERFORMANCE Ustinova, VA Labour and social relations. 2016.# 5. pp. 68-74.
ESSENCE AND MANAGEMENT CONCEPT ART Ustinova, VA Socio-economic sciences and humanities research. 2015. # 5. pp. 93-96.
Arefieva, V.Ustinov. Integrity of the actor as a phenomenon of social therapy // Theater issues, #3-4, 2012.
Theater and the urban environment: the possibility of cooperation in the framework of a social project // Collection: Enhancing the effectiveness of social advertising in Russia, Moscow, 2012
Capital, which is always with you // // Journal of Energy. Development Strategy, # 4, 2011
Talking with your own voice // // Journal of Energy. Development Strategy. # 5, 2011
The voice as an instrument of social dialogue // Collection: Enhancing the effectiveness of social advertising in Russia. International Project www.esarussia.ru.", Moscow, 2011
You can live your whole life without knowing and feeling your own voice // Zhurnalist, # 6, 2010
About teaching communication skills. In book: Collection of proceedings of the IX of the international research and practical conference "Interaction between business, government and DPO to ensure sustainable economic development", 2010
From the same opera. Music as a resource management thinking // Company Management, # 1, 2009
Phantom of the Opera at the stage of management. Author's model of leadership communication // "Beyond the MBA." Collection of copyright practices of organizations and managers in Russia and the CIS, 2009
Creative heads // Forbes Woman, 2009
D. Denisov. // Put your tongue out. // Expert, # 6, 2008
Argentine tango as the language of business communication // Economic newspaper, # 28, 2007